At last, Morrisons have done the decent thing and sent me a £5 shopping voucher. A very brief letter came with it saying, 'we would not wish any of our customers to find themselves out of pocket due to an error on our part'.
The error was on their part, I sent them the evidence, but they dismissed my complaint. No way to treat a customer. So, I accept their apology and hope they got the message, file closed. The moral of the story, complain, complain, complain, when you have been treated unfairly. Even if it may seem a trivial thing to complain about, if you feel aggrieved you owe it to yourself to stand up for your rights. Power to the little people.
Welcome to my world!
12 hours ago